📦 AlielNosirrah International Shipping Policy

🕒 Order Processing

• Note: Processing times may be slightly delayed during holiday seasons, major sales, or due to unforeseen circumstances. We will notify you via email if delays occur.
• Once your order ships, you will receive a confirmation email with your valid tracking number. You can track your package via:
  1. The direct link in your shipping confirmation email
  2. Our website’s Track My Package page
  3. Track17.com using your tracking number
  
  

✈️ Shipping Options & Rates

• All orders over $80 automatically qualify for free standard shipping.
• Delivery times may vary slightly by country due to customs processing and local carrier schedules.

📦 Lost & Missing Package Policy

1. Packages marked as “delivered” with clear photo proof of delivery (including door/house number)
   
   
   • If tracking shows a valid delivery photo (excluding confirmed carrier delivery to the wrong address), we cannot process refunds or replacements.
   • As a gesture of goodwill, we may offer a discount coupon for your next order.
   • Please monitor your tracking updates closely and ensure your delivery address is secure.
   
   
2. Packages lost in transit or with no tracking updates for an extended period
   
   
   • If your package is confirmed lost by the carrier or tracking has not updated for a prolonged time, please contact our support team.
   • We will assist with carrier investigations and offer either a free replacement or full refund at our discretion.
   
   
3. Packages marked as “delivered” but no delivery proof is available
   
   
   • If tracking shows “delivered” but you have not received your package, please contact us and your local carrier immediately to file a lost package claim.
   • Once a valid lost claim is confirmed with the carrier, we will process a refund or replacement for your order.
   
   

📬 Contact Us